VAT EligibilityShop now
About 0% vat eligibility
Our interpretation of the rules concerning VAT relief.
For a purchase to be qualify for VAT relief;
A product is purchased by an individual or on behalf of that individual by a third party or charity and that individual is chronically/terminally ill/disabled.
Someone with temporary disability due to a broken limb for example, cannot claim vat relief.
The product being purchased must be designed specifically for a disability or illness.
A product in general use that assists with someone’s disability does not qualify.
A product that is designed for a disability but can be used generally will still qualify when purchased by a qualifying individual.
Strictly speaking VAT is charged but at 0% rather than the prevailing standard rate – currently 20%.
All products for sale on this website indicate whether they meet the vat relief criteria or not.
How to claim vat relief on a purchase.
If the benefactor of the purchase meets the criteria required and the product purchased is determined as appropriate, vat relief can be claimed through the check out process on our site.
Please note, this is a brief explanation of our understanding of the HMRC rules relating to vat relief and disability. If you are in any doubt as to whether your transaction qualifies for vat relief you should read the HMRC’s guidelines here (link to - https://www.gov.uk/financial-help-disabled/vat-relief) before making your purchase.